This is what happens when you place an order through our website:
- We confirm that the payment has been processed correctly. Except for bank transfers, confirmation is immediate.
- We prepare the package and hand it over to the courier service. Orders confirmed before 2:00 PM are usually shipped the same day.
- We will send you a shipping confirmation email.
- Delivery timeframe. Please check your specific zone below for delivery times.
Delays and Incidents
The delivery times indicated here are approximate. There may be delays during certain times of the year, such as Black Friday or Christmas, due to courier service saturation.
Recipient absent: At least a second delivery attempt will be made.
Shipping Costs and Delivery Times
Mainland Spain and Portugal
Shipping costs: Free for orders over €50. For orders below this amount: €5.90.
Delivery time: 24/48 hours from the shipping date (business days).
Balearic Islands (except Formentera)
Shipping costs: Free for orders over €50. For orders below this amount: €5.90.
Delivery time: 2 to 3 business days.
Formentera
Shipping costs: Free for orders over €300. For orders below this amount: €40.00.
Delivery time: 3 to 5 business days.